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Solutions Analyst

Platform Solutions Analyst

Role Purpose:

To launch, support, troubleshoot and unblock external developers and teams from completing iQmetrix API integration projects. You will be part of the Solutions Centre for iQmetrix APIs and become an expert. You will be a part of the API team. Members of this team are in Vancouver, Regina and Charlotte.

Role Accountabilities:

  • Reviewing documentation with 3rd party developers as part of technical on-boarding
  • Reviewing integration requirements with 3rd party developers
  • Assisting with 3rd party integration issues as they come up until launch
  • Developing detailed solutions for API integration projects
  • Validating solutions with product teams
  • Communicating API and product gaps to product teams
  • Documenting solutions and presentations
  • Communicating project risks to stakeholders
  • Communicating recommendations to stakeholders
  • Reviewing technical documentation developed by Technical Writer and contributors
  • Reviewing materials developed by Product Manager
  • Providing additional data to onboard 3rd party developers with API Support
  • Cross-training API team on API integration patterns and lessons learned
  • Developing and maintaining accurate API documentation and tools to enable Professional Services and Launch teams
  • Communicating API integration patterns and lessons learned with product teams
  • Feeding customer feedback to Product Manager and Product Architect

Required Skills, Education and Experience:

  • Bachelors Degree in Computer Science
  • 2+ years of experience as a Developer, preferably Integration projects
  • Experience delivering integration projects
  • Excellent communication skills – verbal and written
  • Experience working with clients in a previous role is highly desirable
  • Experience working with a virtual team is an asset

About iQmetrix:

iQmetrix is a leading provider of end-to-end retail solutions.  You can find our software in over 18,000 stores across North America, and we support customers who have one location and some who have thousands of locations, working with retail brands such as Verizon, Sprint, AT&T and many others. Our company values center around an entrepreneurial spirit that focuses on speed and agility, innovation, quality and customer service. We support community-building events and worthy causes because we believe in reaching out, taking part and giving back. It’s a big part of who we are.

 iQmetrix has rated among the Top 50 Best Small & Medium Employers in Canada for five years in a row. Our offices are casual, accessible to bus routes and within striking distance of coffee shops, pubs and yes, restaurants. We support our employees in their pursuit for overall lifestyle balance, with subsidies for fitness classes, group team building events, time off for community volunteer opportunities and much more.  In addition to competitive group benefits, we have a Retirement Planning Program consisting of a matching 401K and/or Employee Share Ownership component. We balance hard work with a commitment to lifestyle, competitive benefits and exciting perks, but what really make iQmetrix a great place to work are our fun and energetic employees!

Want a glimpse into life in the Q? Check out our blog
Top 10 Reasons to Join iQmetrix (view the full list)
Peek into our four offices on our Staff Lipdub Video!

We’re always looking for creative and innovative people. If you feel you can provide value in a different way, we’re happy to work with you in developing a specific role that best utilizes your skill set.

Application Process:

If you are interested in joining our company and are committed to succeeding, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.



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